Parcel Definition- an object or collection of objects wrapped and sealed in order to be carried or sent by post. 

For any specific time request for pick up or delivery timing, other than office hours 9am-6pm,please select EVOrapid+ for additional surcharge on top of pricing given for EVOspeed or EVOrapid

Otherwise all bookings are strictly from 10AM-10PM (Mon-Sat) based on EVOxpress’s discretion.

ALL EVOrapid+ is subjected to availability.

Prices do not include additional charges (if applicable before,during or after delivery)

Please contact our EVOagent for any assistance if needed before making a booking. 


Any bookings that are found not accurate with the given information, will not be processed.

You will receive an email with booking reference once order is confirmed and processed.

Additional service charges

Non-lift Access
Each flight of stairs is charged S$10.00 per driver/helper. For example: Moving service with
2 helpers going down 1 flight of stairs (not per floor level) would cost $20.00.

Special location charges

Secured Zones

Additional $15 per pick-up/ delivery including but not limited to:

  • Airport Cargo Road
  • Airport Zone
  • ALPS Ave
  • Camps
  • Immigration Checkpoints
  • Construction Sites
  • Jurong Island
  • Jurong Port
  • Ministry of Home Affairs (MHA)
  • PSA Port
  • SATS, Aerospaces
  • Shipyard
  • Supply Bases

Purchasing service

Additional fee of $5 is imposed

*Purchases must be pre-paid in advance to drivers using PayNow, PayLah! or
bank transfer

Other applicable fees

Waiting Fees (Exceeding 10mins grace period)
+$2 per additional 10min block part thereof

Oversized Item Charge
If the goods exceed the maximum weight, size or quantity specified under EVOxpress pricing
page, EVOXPRESS PTE. LTD. reserves the right to charge the difference to customers before pick up or
delivery to recipient.

Wrong Address Change
The customer who requested for the booking will be charged the price of an additional trip
from the original address to the new address provided.

Festive Surcharge
Charges of $3 per delivery applies for all Public Holiday eve.

Cancellation Fees
Strictly NO cancellation once booking is confirmed.
Once item is already picked up, we will send back to sender should the booking be cancelled.
NO refund will be given as it will be considered a trip back to return item.

Cash On Delivery (COD)

An admin fee of $2 will be imposed on top of the total charges for collecting / paying cash. For any payment during pick up or delivery, the amount has to be paid to EVOXPRESS. PTE. LTD first. Any COD collected from recipient or sender will be paid via PayNow to the requestor not more than 3 working days once item has been delivered and payment collected.